Queue Management System Cashier Calling Manipulator

2.6 inch TFT 262,144-color LCD display Up to 18 buttons: calling, optional calling etc. Password login Multilingual support

Model No.: QM-01

QM-01 Cashier Calling Manipulator for Queue Management System

This is a cashier Calling Manipulator with an overall supervision of the number of customers in waiting, the waiting time as well as the latest called number.

Main Features:

Easy to use keypad with intuitive layout2.6 inch TFT 262,144-color LCD display for information displayUp to 18 buttons on the manipulator: calling, optional calling, delay, insert etcDisplay “customer NO.” ,” service item”, “waiting people”, “date time”, “temperature” , “total service people” etc.Customized LCD screen information – logo image and textInstallation is simple, signal and power in a 4-core-cable.Password loginMultilingual supportInput RS485 signalInput voltage DC8-15VSize: 15 x 19 x 5.5cm  

Following possible queue control functions : 

Password login settingCall next customer in queueRe-calling the customerCall wanted customer in queueCall a customer directly in queueDelay calling Abandon callingPause callingSound remind customer function Transfer ticket to another queue

What is Queue Management System ? 

To give the customer an added value to the duration of their wait as well as lowering the perceived time of waiting, a variety of different queuing systems can be used. It can vary from a small simple system for a single cashier and customer group up to a very advanced system with hundreds of cashiers on different floors, different locations and for different customer groups.

The basic idea is the same for all queue systems. Each customer takes a ticket number which represents their turn in the queue line. The customer then doesn’t have to stand in line and take up valuable store space; instead it allows the customer to for example sit and read a brochure, a book or to watch a customer-TV until their number is shown on the display or on the customer-TV.

All queuing systems are customized to fit your organizations specific needs.

What is Electronic Queue Management Solution ?

With an Electronic Queue Management Solution, customers take a ticket, from a Ticket Dispenser, on entering your premises and are then directed to a waiting area. Tickets are dispensed based on the customers chosen service requirement and he/she is then called to the appropriate operator when their turn arrives.

Queuing information is displayed for customers on LED Indicators or Digital Displays (LCD etc) and this enables the customer to relax as they await their turn thus lowering the perceived waiting time and making the waiting experience more pleasent.

All systems provide you with Real Time statistics to give an overview of the total customer flow within your organization. With this you then have the possibility to redirect your resources toward an improved service at a lower cost.

There is unlimited possibility for variation with custom made solutions for different types of customer flow. Contact us so that we can help you assemble a system that perfectly meets the needs of your specific organization, regardless of size.

Feel free to contact us today and we will tell you more!

  

Queue Management System Cashier Calling Manipulator